Contact us
Yovio lives inside Telegram, and so does our support. Whatever the question — an order, an activation, a refund — here is how to reach a human.
Support in Telegram
The fastest way to reach us. Open the Mini App and use the support flow — we already see your order and eSIM there, so there is nothing to explain twice.
For receipts, refund requests, privacy requests, and anything you would rather put in writing.
support@yovio.ioPhone
Our registered business line in the United States. For urgent eSIM issues, Telegram is still faster.
+1 575-221-6992Before you write
Most questions are answered faster if you include a few details:
- your order ID, or the eSIM the question is about;
- the destination country or region;
- a screenshot of the error, if there is one.
Company details
Yovio LLC
Limited liability company organised under the laws of the State of New Mexico, United States. Filing number 0008121473.
Registered office: 1209 Mountain Road Pl Ne, Ste N, Albuquerque, NM 87110, US
We answer within the timeframe required by applicable law, typically within 30 days — in practice, usually within one business day.